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Escaflowne DVD response
posted on by Christopher Macdonald
Escaflowne movie DVD
Bandai Statement:
With the release of the [email protected] for a replacement. The team will send you an authorization number and instructions on how to return their defective product.
Please note that we will only be issuing replacements to those that have purchased the DVD in Canada/United States and are currently residing in Canada/United States.
Please mail ONLY the first disc/ "feature" to our customer service department at the address below. Bandai Entertainment will then send out a replacement disc as soon as they are made available to us. We will be receiving replacement discs in approximately 2 weeks. Replacements should be issued soon after. (Please NOTE - KEEP the DVD case/the feature disc was held in - we will only be sending out the disc itself in of replacement).
With the release of the [email protected] for a replacement. The team will send you an authorization number and instructions on how to return their defective product.
Please note that we will only be issuing replacements to those that have purchased the DVD in Canada/United States and are currently residing in Canada/United States.
Please mail ONLY the first disc/ "feature" to our customer service department at the address below. Bandai Entertainment will then send out a replacement disc as soon as they are made available to us. We will be receiving replacement discs in approximately 2 weeks. Replacements should be issued soon after. (Please NOTE - KEEP the DVD case/the feature disc was held in - we will only be sending out the disc itself in of replacement).
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